WHERE TO GET HELP
Buffalo, NY
The Foundation does not offer direct services. Our WNY colleagues support women through programs and services.
24/7 Information and Referrals:
Phone: 2-1-1
Website: www.211wny.org/
Phone: (716) 834-3131
Website: www.crisisservices.org
New York State: Find Services Web Application
Website: https://findservices.ny.gov/app/survey
Domestic Violence, Sexual Assault, and Human Trafficking:
Phone: (716) 884-6000
Website: www. https://cfsbny.org/our-services/domestic-violence/
Services available: Domestic violence shelter is still fully operational and accepting new clients. All domestic violence counseling and advocacy are available remotely. Groups currently canceled.
Phone: (716) 558-7233
Website: www.fjcsafe.org
Services available: Closed for in-person services, but advocates are available via phone. Chatbox available via website Monday-Friday 9am-5pm.
Phone: (716) 834-3131
Website: www.crisisservices.org
Services available: 24/7 hospital response for victims of domestic and sexual violence currently still available but is being offered remotely. Advocacy services are available remotely. Sexual assault therapy available remotely and still accepting new clients.
Phone: (800) 942-6906
Text: (844) 997-2121
Website: www.opdv.ny.gov
Services available: Chat services are available 7 days a week, 24 hours a day. They are secure and private, staffed by professionals who can help.
Phone: (716) 222-3890
Website: www.iibuffalo.org
Services available: All advocacy services are available remotely. New number provided above to reach out for advocacy services.
Mental Health:
Phone: (716) 834-3131
Services available: Emergency mental health response services available. Hotline available for support and referrals.
Phone: (716) 898-1594
Website: https://www.ecmc.edu/health-services-and-doctors/behavioral-health/outpatient-behavioral-health-services/help-center/
Services available: Still accepting patients who need walk-in mental health treatment, but should call prior to arrival.
Phone: (716) 831-1800
Website: https://www.horizon-health.org
Services available: Mental health and substance abuse treatment services are available and operating as normal.
Phone: (716) 884-0888
Website: https://www.bestselfwny.org
Services available: Mental health, medication management, and substance abuse treatment services are available in-person and via telemedicine. All groups are currently canceled.
Phone: (716) 886-1242
Website: www.eriemha.org
Services available: Information & referral specialists are available M-F, 8:30am-4:30pm.
Website: www.wnypostpartum.com/
Services available: A directory of mental health and support services for pregnant and postpartum moms that connects growing families and local resources. Crisis Services are available 24 hours a day, 7 days a week. Call 716-834-3131 and a Crisis Counselor will speak with you.
Website: www.ehsny.org
Services available: Private, not-for-profit, licensed behavioral health organization that serves individuals challenged by mental health and/or addiction issues.
Website: www.betterhelp.org
Services available: Mental health support for individuals, couples, and teenagers.
Children and Childcare:
Phone: (716) 877-6666
Website: www.wnychildren.org
Services available: Assistance in finding child care.
Phone: (716) 632-1900
Website: www.wdiny.org/Explore-Our-Work/Child-Care-Subsidy-Program
Phone: (716) 882-4357
Website: https://shswny.org/services/cares
Services available: Crisis response for youth under 18 years of age.
Phone: (716) 855-0654
Website: www.harvesthousebuffalo.org
Services available: primary medical care, dental care, and mental health counseling. Mental health counseling is happening remotely. Currently, baby and children's ministries are closed, but can call in an emergency.
Phone: (716) 822-0919
Website: www.familyhelpcenter.net
Services available: 24-hour family helpline @ (716) 892-2172
Phone: (716) 218-1484
Website: www.ccwny.org/wic
Services available: Federal nutrition program for pregnant, postpartum, and breastfeeding women, infants and children up to the age of five. Newly unemployed people who may not have qualified for WIC while employed may now be eligible.
https://hs.ocfs.ny.gov/CCAPeligibility/
Shelter and Support for People Experiencing Homelessness:
Phone: 211
Website: http://www.211wny.org/provider/8811/
Services available: Serves as the afterhours for the Erie County Department of Social Services for emergency housing placement. Assesses callers with an emergency housing need to determine if their situation is be eligible for emergency shelter placement provided by the County. If eligible, provides placement.
Phone: 211
Located at: 21 Oak Street, Buffalo, NY 14203
Services available: Walk in shelter open to anyone who needs a safe place to stay.
Phone: (716) 854-8181 x100
Website: https://www.buffalocitymission.org/womens-ministries
Services available: Emergency shelter and showers, health and wellness, clean clothing and laundry services, chaplaincy, case management and referrals
Phone: (716) 893-7222 x327
Website: http://urbanctr.org/hope-services/hope-house
Services available: Emergency shelter for women and children
Phone: (716) 897-9948
Website: www.gerardplace.org
Services available: Housing for single parents.
Phone: (716) 884-5375
Website: www.friendsofnightpeople.com
Services available: Food pantry and necessities
Legal Services:
Phone: (716) 847-0650
Website: www.nls.org
Services available: To ask for help, please contact one of our offices
Phone: (716) 847-0662
Website: www.ecbavlp.com
Services available: All services are currently available remotely.
Phone: (844) 481-0973
Website: www.elderjusticeny.org
Services available: Any New Yorker age 55+ can call our Free Legal Advice Helpline to speak with an attorney at 1-844-481-0973. We provide free legal help to older, disabled, and low-income adults in Western New York.
Civil Rights & Transparency Clinic
Client Application: https://www.law.buffalo.edu/beyond/clinics/civil-rights/crtc-application.html
Health Services:
Phone: (855) 355-5777
Website: www.nystateofhealth.ny.gov
COVID-19 Resources:
Information Line: (716) 858-2929
Available Monday-Friday 9am-9pm
www.erie.gov/covid19/
1-888-364-3065
1-844-863-93145
Family Support Line: (716) 332-4111
Website: https://www.epicforchildren.org/coronavirus-resources
Phone: (716) 566-6506
Website: https://nyprojecthope.org
Services Provided: COVID-19 Emotional Helpline is open Monday through Friday 8 a.m. - 7 p.m.
COVID-19 and Your Workplace Rights: https://www.abetterbalance.org/covid19/
Food Pantries & Clothing Donations:
City of Buffalo Food Pantry List:
http://www.buffalony.gov/1301/City-of-Buffalo-Food-Pantry-List
Information on food access can be found here: www.feedmorewny.org
Friends of Night People
Phone: 716-884-5375
Website: www.friendsofnightpeople.com
Services available: Food pantry and necessities
Clothing Donations:
Buffalo City Mission
Haven House
International Institute of Buffalo
Bereavement and Loss:
Phone: 716-686-8077
Website: www.hospicebuffalo.com/services/grief-support
Services available: individual counseling sessions will remain active.
Phone: 716-338-0033 & 716-672-6944
Website: www.chpc.care
Services available: If in need of grief support, call the office to schedule a phone visit.
Phone: 716-862-1678
Website: www.facebook.com/footprintswny
Services available: Support groups 2x/month offered virtually. Email acreamer@chsbuffalo.org for meeting information.
Phone: 716-626-6363
Website: www.wnypbn.org
Services available: Bereavement support available, contact for more information.